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Luxury Selling

Course Instructor Personage Main
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Course Overview

Schedule of Classes

Start Date & End Date

Sep 01 2024 - Sep 19 2024

Course Curriculum

1 Subject

Luxury Selling

7 Exercises34 Learning Materials

Course Navigation & Faculty Introduction

COURSE PHILOSOPHY AND RAISON D'ETRE - WHY | WHAT | HOW

Video
020

COURSE CONTEXT

Video
037

KNOW YOUR PRINCIPAL FACULTY - VINEE AJMERA

PDF

KNOW YOUR FACULTY - PRIYANKA GANJAWALLA

PDF

STANDARD REFLECTIONS

PDF

You! The Brand Ambassador

3.1 FIRST IMPRESSIONS

Video
4:51

3.2 HYGIENE AND GROOMING

Video
8:36

3.3 POISE: POSTURE

Video
3:34

3.3A POISE: EXERCISES FOR POSTURE

Video
5:44

3.3B POISE: GESTURES AND FACIAL EXPRESSIONS

Video
2:1

3.4 MAKE-UP FOR WOMEN

Video
6:58

3.5 IMPORTANT POINTERS

Video
2:16

3.6 ROLE OF A BOUTIQUE CONSULTANT

Video
2:57

TEST YOUR LEARNING - YOU! THE BRAND AMBASSADOR

Exercise

Introduction to Luxury

1.1 INTRODUCTION TO LUXURY

Video
2:40

1.1A INTRODUCTION EXERCISE WORKSHEET

PDF

1.2 MOMENT OF TRUTH

Video
2:55

TEST YOUR LEARNING - INTRODUCTION TO LUXURY

Exercise

About the Buyers

2.1 PSYCHOLOGY OF THE BUYER

Video
2:22

2.2 TYPES OF BUYERS

Video
1:5

TEST YOUR LEARNING - ABOUT THE BUYERS

Exercise

Drip 1 : Complete

Welcoming the Customer

4.1 APPROACHING THE CUSTOMER

Video
4:38

4.2 BUILDING RAPPORT

Video
5:44

TEST YOUR LEARNING - WELCOMING THE CUSTOMER

Exercise

Sales Processes and Concepts

5.1 PREPARING TO SELL - 6 R's

Video
2:20

5.1A LANGUAGE OF LUXURY

PDF

5.2 SELLING TENETS

Video
5:45

5.2A Language of Discovery

PDF

5.3 FACE SHAPE GUIDELINES

Video
3:53

5.3A FACE SHAPE REFERENCES

PDF

5.3B BODY SHAPE GUIDELINES

PDF

5.4 HANDLING COMPLAINTS

Video
1:38

5.5 BUILDING CUSTOMER LOYALTY

Video
1:22

5.6 EXPLORING "LET ME THINK ABOUT IT"

Video
1:33

5.7 DEALING WITH OBJECTIONS

Video
2:46

5.8 ADDITIONAL SELLING AND CONCLUDING A SALE

Video
3:11

TEST YOUR LEARNING - SALES PROCESSES AND CONCEPTS

Exercise

Exceeding Customer Expectations

6.1 EXCEEDING CUSTOMER EXPECTATIONS

Video
3:42

TEST YOUR LEARNING - EXCEEDING CUSTOMER EXPECTATIONS

Exercise

Drip 2 : Complete

Quiz

LUXURY AMBASSADOR FINAL QUIZ

Exercise

Study guide

LUXURY AMBASSADOR - STUDY GUIDE

PDF

Course Instructor

tutor image

Personage Main

4 Courses   •   13045 Students


At Personage, we are committed to empowering professionals and transforming teams, creating high-performance environments for businesses of all sizes. As a leading provider of corporate training and learning solutions, we specialize in unlocking the full potential of individuals.

 

Our extensive programs in leadership, behavioral, communication, and soft skills training, delivered by experienced industry professionals and seasoned facilitators, ensure tangible and impactful results. We offer a variety of learning modalities, including online courses, blended learning solutions, executive coaching, and sessions led by industry experts. Our solutions address critical challenges such as low employee motivation, ineffective communication, and underdeveloped soft skills.

 

Over the past decade, we have enriched the professional lives of over 150,000 learners across diverse sectors, including BFSI, Manufacturing, IT/ITES, Consulting Services, Fashion and Retail, Oil & Gas, Construction Materials, Engineering, and Education. Our programs have driven significant improvements in employee engagement, productivity, and overall business performance. 

 

WE ARE INNOBLERS

In the rapidly changing business landscape, it is imperative for organizations to INNOvate and enaBLE their people to stay relevant with upgraded capabilities in the new world.

At Personage, we embody this philosophy by continuously innovating our training programs and enabling professionals to thrive in the evolving corporate environment.

 

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